Days of Work: 5 days a week, Monday-Friday (6 day a week operation, with weekend cover as and when team members off)
Hours of Work: 8.30am – 5.30pm (1 hour for lunch)
Length of Contract: Permanent after company’s probationary period
Rate of Pay: £25 - £30k per annum depending on experience and/or relevant qualifications.
This is very much a ‘hands on’ management roll incorporating several crucial elements and processes within the business’s busy mail order department.
Being always mindful of the high standards, ethos and first-class customer service that is integral to, and which drives Grasmere Gingerbread®.
The key responsibilities of the Mail Order Manager include ensuring the efficient operation and dispatch of international parcels to acute and rolling deadlines.
Pro-actively and supportively managing the team to deliver the above effectively and efficiently.
Ensuring that the stock level system seamlessly delivers products to meet undulating customer demand throughout the year.
The smooth running and ongoing updating of all technical hardware and computer software, recording and maintaining all crucial financial and legally required data relating to the mail order logistical operation.
Ensuring the commercial websites provide a seamless interface between the customer, ordered products and delivery expectations.
It is a position that demands an understanding and appreciation of the internal and external demands upon Grasmere Gingerbread® which in meeting them has established a global reputation for excellent customer service.
Closing date: N/A
Web link for further information: https://www.grasmeregingerbread.co.uk/page/employment/
For more information, email: email@example.com
Receive all the latest news, special offers and information from the Lake District, Cumbria
Cumbria Tourism, Windermere Road, Staveley, Kendal, Cumbria, LA8 9PL
© Cumbria Tourism